Before Learning, Comes Listening

Embryologists analysing embryo development and clinical data using an intelligent clinical system in a fertility laboratory.

Clinical intelligence does not start with an algorithm. It starts when we can connect each decision to the outcome it produces.

When we talk about artificial intelligence in healthcare, we often focus on what the system can do: analyse images, estimate outcomes, identify patterns or answer complex questions.

But before asking what an algorithm can do, we should consider a more basic question:

What can it really learn from the information we are recording?

Not all stored information can be used for learning.

A system may have access to thousands of clinical records and still have very little useful knowledge. It may receive millions of data points without understanding what happened, why it happened or what outcome resulted from a particular decision.

The difference is not only the amount of information. It is whether that information retains the context it needs to have meaning.

Not Every Data Point Teaches Us Something

Healthcare generates information continuously. A consultation produces observations, symptoms, decisions and treatments. A diagnostic test adds results. A laboratory records procedures, incidents and technical parameters. In assisted reproduction, every cycle adds clinical, embryology, genetic and laboratory data.

However, recording all these elements does not necessarily mean that we can learn from them.

For information to support learning, it must meet at least three conditions.

  • It must retain its context

An isolated value may tell us what happened, but not necessarily what it means.

A patient’s age, a medication dose, an embryo grade or a laboratory result becomes valuable when it can be interpreted as part of a complete clinical history.

Without context, the system sees variables. With context, it can begin to identify relationships.

  • It must be connected to the outcome

We cannot know whether a decision was appropriate if we do not know what happened afterwards.

An ovarian stimulation protocol only provides useful learning when it can be linked to the ovarian response, the number of oocytes retrieved, embryo development and the clinical outcome.

An embryo image only gains real predictive value when it is connected to implantation, pregnancy development or birth.

Learning requires closing the loop between a decision and its outcome.

  • It must be comparable

If every professional records the same situation in a different way, the information loses consistency.

The same concept may appear as free text in one record, as an abbreviation in another and as an attached document in a third. A person may still understand it. For a system trying to compare thousands of cases, these differences become noise.

To learn from data, the system needs to recognise when two cases are truly comparable.

A 4AA Embryo Is Not the Whole Story

Let us consider a simple example. A system receives the following information:

4AA blastocyst.

It is relevant information, but its ability to generate knowledge is limited.

Now we add:

  • development on day 5;
    • the patient’s age and medical history;
    • the origin of the oocytes and sperm;
    • the fertilisation method;
    • development observed through time-lapse;
    • the PGT-A result;
    • the protocol used;
    • the decision to transfer or vitrify;
    • implantation;
    • pregnancy development;
    • live birth.

We are no longer looking at an isolated data point. We are looking at a complete clinical case. Intelligent systems can learn from cases like these when the information is connected from beginning to end.

The aim is not to record more information without a clear purpose. It is to preserve the relationships that help us understand what happened and which factors may have influenced the outcome.

Recording Information Is Not the Same as Building Knowledge

For many years, clinical systems were designed mainly to document care.

  • Save a report.
  • Record a consultation.
  • Archive a test.
  • Document a decision.

All of this remains essential from a clinical, operational and legal perspective. However, documentation alone does not guarantee that the information can be reused.

A genetic report stored as a PDF contains valuable data. However, if its results are not incorporated into the treatment history, it will be difficult to connect them automatically with embryo selection and the later outcome.

A note written at the end of the day may describe what happened, but it may have lost details that were clear during the procedure.

A conversation between professionals may contain a crucial observation, but it can disappear completely if it is never added to the system.

The information may remain stored, but if it loses its context, it also loses much of its value.

The Timing of the Record Also Matters

What information we capture is not the only thing that matters.

When and how we capture it also matters.

When information is recorded long after the clinical activity, there is a greater risk of simplifying details, leaving out important points or interpreting what happened from the perspective of the final outcome.

Recording information while a consultation, assessment or procedure is taking place helps preserve the original context.

Tools such as voice recognition, intelligent extraction of information from documents and direct integration with clinical equipment can provide significant value here.

Not because they digitalise a task, but because they reduce the gap between what happens and what is eventually recorded.

Incomplete Data Can Lead to the Wrong Conclusions

Incomplete information does not only reduce the accuracy of a model. It can also cause the model to misinterpret the relationship between the available data.

For example, imagine that a particular treatment appears to be associated with better outcomes. If the system does not have information about other relevant factors, such as the patients’ age or initial prognosis, it may give too much importance to the treatment.

It would not be inventing a cause. It would be reaching an incomplete conclusion because it lacks some of the context needed to interpret the outcome correctly.

Something similar happens when positive cases are recorded in greater detail than negative ones, or when some professionals document information more completely than others. In these situations, the system may confuse differences in the way information is recorded with real differences in clinical practice.

Artificial intelligence does not automatically correct these limitations. If the information contains biases, gaps or inconsistencies, the system can also learn and reproduce them.

Preparing an organisation for clinical intelligence therefore involves more than collecting additional data. It also requires understanding how the data are generated, what context they retain and what relevant information may be missing.

Towards Systems That Connect Decisions and Outcomes

An intelligent clinical system should not simply collect information.

It should be able to preserve the relationships between:

  • the patient’s initial situation;
    • the alternatives considered;
    • the decision made;
    • the treatment provided;
    • the outcome achieved;
    • and the knowledge generated afterwards.

This transforms the clinical record.

It is no longer simply a record of events. It begins to become a structured memory of the organisation’s decisions.

A memory that makes it possible to compare cases, analyse outcomes, identify deviations and better understand which strategies work in each context.

Clinical intelligence appears when an organisation can look back at its own experience and turn it into a tool for making better decisions.

Four Questions to Ask Before Talking About AI

Before implementing a predictive model or a clinical assistant, an organisation should be able to answer four questions:

Can we connect each decision to its outcome?

If the treatment and its later progress remain in separate systems, it will be difficult to learn from the relationship between them.

Do we record the same concepts in a comparable way?

When every professional uses different criteria, formats or terms, analysing the results first requires reconstructing their meaning.

Do we preserve the context when the information is generated?

Information that is summarised or recorded later may not fully reflect the situation that led to a decision.

Can we identify where each data point comes from?

Traceability is not only important for safety. It also allows us to assess the reliability of the information, identify errors and understand how a conclusion was reached.

If we cannot answer these questions clearly, the main challenge is not yet choosing the algorithm.

It is preparing the organisation so that it can learn.

Clinical intelligence does not depend on how much data we store, but on how many relationships we can preserve between the patient, the decision and the outcome.

A final thought

For decades, healthcare systems were designed to answer a simple question:

What happened to this patient?

The systems we are building today will also need to answer a much more ambitious one:

What can we learn from everything we already know to help the next patient?

Perhaps that is the real difference between a digital healthcare organisation and an intelligent one.

And perhaps that is the real transformation we are beginning to witness.

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